Identifying opportunities and shifting from risk to reward
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Digital transformation is not just about using data and technology.
Leveraging new technologies and achieving business objectives while maintaining regulatory compliance and governance standards is a challenge for every organization.
The most successful businesses meet this challenge with an integrated approach that requires training, support and an ongoing commitment from the top down.
Frank Massey is a Governance, Risk and Compliance (GRC) executive with global experience across North America, Western Europe and the Middle East. He has built Risk Management departments from the ground up and spearheaded regulatory governance programs at Fortune 500 companies.
Frank blends a computer science and statistics background with an MBA in strategic management and finance to help organizations with innovation, business transformation and leverage GRC for profit.
Frank’s achievements include:
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Building a Retail Banking Risk Management Department from the ground up
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Serving on the Risk, Audit and Finance Committee of a provincially regulated healthcare college
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Consolidating fragmented Enterprise Risk Management responsibilities into a topline business function
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Embedding credit policy into risk systems, which reduced the credit decision cycle from weeks to minutes
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Reducing costs by 76% across product platforms while increasing approval rates by 30% for credit cards and 9% for mortgage loans
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Developing policies for Asset Classification, Risk Based Pricing, Stress Testing, Default Definition, Model Validation and Model Governance
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Designing a Risk & Policy Framework for a portfolio of 13 consumer and commercial private label products that included Home Depot, Staples, Costco and Ikea
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Achieving straight through processing (STP) increases of 40%+, fraud rate reductions from 2% to 0.1%, acceptance increase of 33%, renewal rate increase of 22% and profitability increase of 20%+
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Frank knows how to transform the Enterprise Risk Management (ERM) function to increase revenue by partnering with profit centres and leading cross functional teams – including Marketing, Compliance, Operations and Technology.
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Emerging Tech Enterprises (ETE) specializes in establishing rapport with C-suite executives, Board members and senior management, which leads to engaged, committed and effective teams.
From initial implementation to full-scale rollout, organizations value our ability to augment outdated legacy processes with emerging technologies in concert with good governance practices, risk optimization and regulatory compliance.
